Privacy Policy

1. Data Controller

Calheta Taxi is a taxi service operated by Antonio Coutinho, a self-employed licensed taxi driver based in Calheta, Madeira, Portugal.

As the data controller, Antonio is responsible for your personal data and complies with the General Data Protection Regulation (GDPR) and Portuguese data protection law. This policy explains how your personal information is collected, used, and protected.

2. Information Collected

When you contact Antonio by phone or WhatsApp, you may choose to provide:

• Your name and preferred contact details
• Pickup and drop-off locations
• Travel dates and times
• Flight numbers (for airport taxi pickups)
• Number of passengers and luggage requirements
• Any special requests you provide

3. How Your Information Is Used

Your information is used to:

• Arrange and provide the taxi service you request
• Contact you about pickup details or changes
• Provide customer support
• Improve the service

4. Cookies

The site stores your consent choice in your browser. If you accept optional analytics, Google Analytics is then loaded to provide aggregated usage information. It is not loaded before consent and IP anonymisation is requested.

You can manage your cookie preferences at any time by clearing your browser cookies.

5. Data Sharing

Your personal information is never sold. Data may be shared with:

• WhatsApp or your telephone provider when you choose those contact methods
• Google Analytics only when you accept analytics cookies
• Google Maps when the homepage service-area map is loaded

6. Data Retention

Contact and service information is kept only as long as needed to provide the requested service and meet applicable accounting or legal obligations.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Lodge a complaint with the Portuguese data protection authority (CNPD)

To exercise these rights, contact Antonio directly via WhatsApp, phone, or email. Antonio will respond to your request within 30 days.

8. Governing Law

This privacy policy is governed by Portuguese law and the GDPR. Any disputes relating to data protection will be subject to the jurisdiction of the courts of Funchal, Madeira, Portugal.

9. Contact

If you have questions about this privacy policy or wish to exercise your data rights, contact Antonio directly: