Privacy Policy

1. Data Controller

Calheta Taxi is the public-facing brand operated by GORGEOUS FORMULA, UNIPESSOAL LDA. The company is the proposed data controller for enquiries, booking communications and service records. Antonio Coutinho is the company's sole owner and manager.

This draft is intended to describe processing under the General Data Protection Regulation and Portuguese data-protection law. Its controller wording and procedures require legal review before publication.

2. Information Collected

When you contact Antonio by phone or WhatsApp, you may choose to provide:

• Your name and preferred contact details
• Pickup and drop-off locations
• Travel dates and times
• Flight numbers (for airport taxi pickups)
• Number of passengers and luggage requirements
• Any special requests you provide

3. How Your Information Is Used

Your information is used to:

• Arrange and provide the taxi service you request
• Contact you about pickup details or changes
• Provide customer support
• Meet accounting, tax or other legal obligations where applicable

Proposed legal bases are steps requested before entering a contract, performance of a confirmed service, compliance with legal obligations, legitimate interests in service security and dispute handling, and consent for optional analytics.

4. Cookies

The site stores your consent choice in your browser. If you accept optional analytics, Google Analytics is then loaded to provide aggregated usage information. It is not loaded before consent and IP anonymisation is requested.

You can manage your cookie preferences at any time by clearing your browser cookies.

5. Data Sharing

Personal information is not sold. Depending on the contact method and consent choices, data may be processed by:

• Meta/WhatsApp, telephone and email providers when you choose those contact methods
• The website hosting and infrastructure provider needed to deliver and secure the site
• Google Analytics only when you accept analytics cookies
• Google Maps when the homepage service-area map is loaded

These providers may act as processors or independent controllers under their own terms. International-transfer safeguards and exact roles require legal review.

6. Data Retention

Enquiry and booking information should be kept only for the time needed to arrange and provide the requested service, resolve related issues, and meet applicable accounting, tax or legal duties. Optional analytics data follows the configured Google Analytics retention setting. The company must approve a specific retention schedule before this policy is published.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Lodge a complaint with the Portuguese data protection authority (CNPD)

To exercise these rights, contact the company via WhatsApp, phone, or email. Requests will be handled within the period required by applicable law.

8. Governing Law

This policy is governed by Portuguese law and the GDPR. Customers may complain to the Portuguese data-protection authority, CNPD, or use any competent court or authority available under applicable law.

9. Contact

If you have questions about this privacy policy or wish to exercise your data rights, contact the company: