Privacy Policy

1. Data Controller

Calheta Taxi is a taxi service operated by Antonio Coutinho, a self-employed licensed taxi driver based in Calheta, Madeira, Portugal.

As the data controller, Antonio is responsible for your personal data and complies with the General Data Protection Regulation (GDPR) and Portuguese data protection law. This policy explains how your personal information is collected, used, and protected.

2. Information Collected

When you make a booking, the following information is collected:

• Your name and contact details (phone number, email)
• Pickup and drop-off locations
• Travel dates and times
• Flight numbers (for airport taxi pickups)
• Number of passengers and luggage requirements
• Any special requests you provide

3. How Your Information Is Used

Your information is used to:

• Process and fulfill your taxi booking
• Contact you about your booking (confirmations, updates, reminders)
• Provide customer support
• Improve the service

4. Cookies

Essential cookies are used to remember your preferences (like cookie consent). If you accept analytics cookies, Google Analytics is used to understand how visitors use the website. This helps improve the site.

You can manage your cookie preferences at any time by clearing your browser cookies.

5. Data Sharing

Your personal information is never sold. Data may be shared with:

• Payment processors (when applicable)
• Communication services (for SMS/WhatsApp notifications)
• Analytics providers (Google Analytics)

6. Data Retention

Booking information is kept for up to 2 years for record-keeping and legal compliance purposes. After this period, data is securely deleted.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Lodge a complaint with the Portuguese data protection authority (CNPD)

To exercise these rights, contact Antonio directly via WhatsApp, phone, or email. Antonio will respond to your request within 30 days.

8. Governing Law

This privacy policy is governed by Portuguese law and the GDPR. Any disputes relating to data protection will be subject to the jurisdiction of the courts of Funchal, Madeira, Portugal.

9. Contact

If you have questions about this privacy policy or wish to exercise your data rights, contact Antonio directly: